Refund and Cancellation Policy – The Wearings

Effective Date: [Insert Date]

Website: www.thewearings.com

Overview

At The Wearings, we strive to ensure a smooth and satisfying shopping experience. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines your rights regarding returns, exchanges, refunds, and cancellations.

Return & Exchange Policy

✅ Returnable Items

• Clothing items (e.g., t-shirts, dresses, ethnic wear, etc.)
• Returns must be initiated within 7 days of delivery
• Items must be unused, unwashed, and in original condition with tags intact
• Proof of purchase (order ID/invoice) is required

❌ Non-Returnable Items

• Jewelry products
• Rakhi and Raksha Bandhan items
• Customized or personalized orders
• Items marked “Final Sale” or “Non-returnable”

Exchange Conditions

• Exchange is available for size issues on eligible clothing items only
• Only one exchange per item is permitted
• Exchange is subject to availability

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery. Our team will investigate and offer:

• A replacement (if available)
• Store credit or refund if replacement is not possible

Refunds

• Refunds are processed after the item passes inspection
• Refunds will be credited to your original payment method within 5–7 business days
• For Cash on Delivery (COD) orders, refunds will be issued via store credit or bank transfer
• Shipping fees (if applicable) are non-refundable

Return Request Process

1. Contact our support team via email or WhatsApp with your order ID
2. Share images if the item is damaged or incorrect
3. Pack the item securely in original packaging and await pickup

Cancellation Policy

• You can cancel your order before it is shipped
• Orders once dispatched cannot be cancelled
• If payment was made online and the order is cancelled in time, the amount will be refunded within 3–5 business days

Late or Missing Refunds

• If you haven’t received a refund yet, check your bank account again
• Then contact your credit card company or bank (processing time may vary)
• If you’ve done all this and still haven’t received your refund, contact us at [email protected]

Contact Us

For returns, refund status, or cancellation assistance, reach out to:

• Email: [email protected]
• Phone: +91-9785570701
• Address:900, Ram Nagar Rd, Hari Nagar, Lankapuri, Ram Nagar, Shastri Nagar, Jaipur, Rajasthan 302016